By centralizing all your data, visualizing the interactions, managing the status of each product displayed on your shelves, the SAP for Retail solution will become both your eyes and ears, seeing everything, hearing everything. In this way, SAP for Retail becomes the tool that allows you managing your business with complete ease of mind. A challenge that you can effortlessly take up thanks to the SAP for Retail solution.
The BSB SAP consultant's teams, specialized in the retail business, help you obtaining an overview of your structure, assist you in selecting the necessary modules and integrate them into your IT system.
This approach ensures that the solution carries your stamp so that your people won’t have any trouble making it their own. And as for your customers, they have never been served this way before. However, they are far from imagining that they are now at the heart of a system that manages:
- multi-channel sales (traditional points of sale, on-line sales, catalogues adapted to each profile, nomadic purchases by telephone or other mobile peripherals, interactive TV, …),
- exact information about the customers, their purchasing habits, market trends… ,
- customer service based on an effective Customer Relationship Management (CRM) tool,
- order processing, including the internal and external distribution processes,
With BSB, you can increase your speed, your efficiency and your flexibility to gain maximum customer loyalty:
- you optimize your logistical chain,
- you exploit precise data on purchases and trends (data mining) in order to launch tailor-made promotional campaigns,
- you automate the accounting processes and take advantage of the analysis and reporting functions that have been developed,