Watch Sam Melis, CFO, Merit Capital talk about his experience of addressing the ever-increasing scale and pace of change with Soliam, and in particular how Soliam is helping meet the expectations of a more demanding and more financially educated customer base. During the introduction, Didier Vankeerberghen, Corporate Sales Director, BSB, explains the impact of the financial crisis on customer behaviour. Duration 6.5 minutes
Soliam for Family Office – Wealth Management
Efficient support for your daily wealth management activities
Profiling and prospecting
• CRM module provides deep client intimacy
– Record all descriptive data (addresses by time period, phone, mail, family status, ...)
– Mix descriptive and financial data
– Existing and potential client assets with associated probability
– Insurance contracts, building or mortage loans
– Log all actions taken and client proposals, including sent documents
– Consolidated view of assets based on :
– The portfolio manager
– The risk profile
– The client’s interests (golf, wine, derivatives, ...)
• CRM module enables selection of a client or group of clients
– Configurable search criteria (phonetic, risk profile, asset type or any descriptive data, …)
– Function to send individual or mass mailings. Ideally suited for direct marketing purposes
Fig. 1 - Client descriptive file
Consultation and recommendations
• Asset allocation by asset type, sector, geographical zone, currency, ...
• Capability to demonstrate track record by risk profile compared to benchmarks
• Capabilityto show risk / return compared to peers or benchmarks
• Capability to generate future cash flows
• Capability to advise and single out specific client groups (>5% in Asian equities or exposed
more than 5% on financial sector, ...)
• Funds of funds approach - transparency
Fig. 2 - Consultation pie chart
Fig. 3 - Consultation pie chart
Fig. 4 - Evolution of the performance
Fig. 5 - Risk / return
Order execution
• Investment guidelines defined by risk profile or specific to a portfolio
• Management of constraints (pre and post-trade) – regulatory, in-house and client constraints
• Simulate transactions and impact on portfolio
• Extensive list of available transaction types
– Order type (defensive, rebalancing vs profile, buying back, …)
– Order limit and validity (GTD, GTC, FoK, GTX, ...)
• Extended asset management (securities accounts, insurance contracts, dedicated funds, UCITS, …)
• Operational / periodic tarification & taxation module by transaction, client and security type
• STP routing and order follow-up (SWIFT, FIX)
• Forecasting of cash flows
• Connector interface to one or more back offices
Fig. 6 - Order management
Fig. 7 - Pre-trade constraint
Performance monitoring
• Various ways to monitor performance (consolidated, time period, indicators, ...)
• Possibility to compare the portfolio with:
– A model portfolio
– Benchmark or personal benchmarks (composite)
– SAA vs TAA
– Peer groups
• Ad hoc or periodical reporting available
• Extensive panel of risk indicators (volatility, VaR, correlation, maximum drawdown, ...)
• Extensive panel of return indicators (TWRR, IRR, Skewness, Kurtosis, performance contribution and attribution, ...)
• Extensive panel of ratios (Sharpe, Sortino, Treynor, Information, ...)
Client portal and reporting
• Ad hoc or periodical reporting available
– Tailor-made customised reporting (via DwH or the application)
– Standard reporting
• Capability for managers to monitor the following activities
– Fees
– Performance
– Contact forms and proposals
– Payments and withdrawals
– Assets under management
• Customisable client portal
