Support services

BSB supports its solutions through dedicated helpdesks.

Solfia support

The Solfia support desk is reachable

by phone +352 47 57 39 354

Soliam support is reachable between 8:30 and 18:00 (GMT +1) on workdays in Belgium.

Hotline: +32 (0)10 48 34 94

Fax: +32 (0)10 48 34 99

Web: You can open a Jira issue here https://jira.bsb.com using the login and password in your possession.

For live remote assistance: GoToAssist

Solife support is reachable between 8:30 and 18:00 (GMT +1) on workdays in Belgium.

You can reach our hotline in Belgium at +32 (0)10 48 79 75 or in Luxembourg at +352 47 57 39 51

You can open a Jira issue here https://jira.bsb.com using the login and password in your possession.